POSERVA rings every sale, splits any tender across cash, card, e-wallet, DuitNow QR or card terminal, prints the Official Receipt, and submits to LHDN MyInvois — without a single double-entry.
// WHY POSERVA
POSERVA is not a renamed restaurant POS or a stripped-down accounting product. Every screen exists because retail teams asked for it.
One invoice, any combination of cash, card, DuitNow QR, e-wallet, member wallet. Each tender hits the ledger separately. Reconcile cleanly at end of shift.
Supplier purchase invoices update each item's weighted-average cost. Every sale debits inventory at the right cost. Margin reports tell the truth.
Official Receipt issued on every checkout. MyInvois submission on every paid invoice. SST tracked per item, category, table type, outlet and organisation.
// TRY IT YOURSELF
This is the real checkout flow. Tap products to add them — the running subtotal and SST update live, then split the total across tenders, exactly as a cashier does at the till.
Tap a product to ring it up.
Demo only — no sale is recorded. The real flow verifies each gateway callback and files the e-invoice automatically.
// ONE PLATFORM, THREE VIEWS
This is the real merchant workspace, running right here in your browser. Switch modules in the sidebar — every screen carries live, moving data, exactly like the software your team signs into.
Real-time pulse across every till and outlet.
Every transaction across tills, in-store and online.
Shopper-facing kiosk mode — scan, bag and pay without a cashier.
Live stock with weighted-average cost and auto reorder suggestions.
| SKU | Avg cost | Status |
|---|---|---|
| Item A-1024 | 12.40 | OK |
| Item C-2200 | 3.80 | Reorder |
| Item D-0815 | 21.00 | OK |
| Item B-0312 | 9.10 | Low |
| Item E-3390 | 2.90 | OK |
Every shopper, their tier, wallet, stamps and purchase history.
Trends, best sellers and margin — sliced any way.
Ask in plain language. The copilot reads your live data and answers.
Interactive preview — answers are illustrative of the copilot reading your real revenue, catalogue and stock data.
Every outlet, live, rolled up to the group.
// HANDS-ON, RIGHT HERE
Not screenshots. Scan a basket, split the tender across methods, count out change and watch stock fall below the reorder line — every widget behaves like the live till.
Hit Scan to ring the next item — the SKU reads out, the line drops in, subtotal and SST keep up. Exactly the counter rhythm.
Nothing scanned yet.
One bill of RM 128.40. Allocate it across methods with the quick keys — the balance falls to zero, then settle.
Bill is RM 37.00. Tap notes and coins as the customer hands them over — the change is counted for you.
Ring sales and watch quantity on hand drop. Cross the reorder point and the item flags itself with a suggested order — no manual stock-take.
// MARGIN CALCULATOR
Set your cost and your markup; the sell price, gross profit and margin update instantly. In POSERVA you don't set the cost by hand — supplier purchase invoices keep each item's weighted-average cost current, so every line on a sale carries a margin this honest.
// A GUIDED PRODUCT TOUR
Checkout, payments, receipts, inventory, shift close and reports — exactly as they appear on the till and in the back office.
Add items by SKU or barcode, change quantities, apply line or cart discounts, attach a member for their tier price — all live on one screen. Save the cart if the customer steps away and pick it back up the same shift.
RM 40 on card, RM 20.57 on DuitNow QR, RM 6 from member wallet — one transaction, three ledger lines. Each method recorded separately so end-of-shift reconciliation is exact.
Browser-redirect card and e-wallet through Fiuu HPP, physical EMV terminal through cloudECR, instant DuitNow QR. Every gateway callback is HMAC-verified before an invoice flips to paid — no fake-paid attacks.
80mm thermal or A4, sequential per outlet, BRN-stamped, SST broken out — issued automatically at every checkout. The invoice posts to LHDN MyInvois and the portal status comes straight back to your dashboard.
Supplier purchase invoices update each item's weighted-average cost. Every sale debits stock at the right cost, so margin reports tell the truth. Stock variance flags the items that walk out the door.
| Item | Qty | Avg cost | Margin |
|---|---|---|---|
| Item A-1024 | 142 | 12.40 | +50% |
| Item B-0312 | 38 | 9.10 | +49% |
| Item C-2200 low | 5 | 3.80 | +62% |
Each cashier logs in; every transaction binds to them. The X-report reads the day mid-shift without resetting; the Z-report closes it out and compares POS totals against the counted drawer — overage and shortage flagged per operator.
A member directory with tier-based auto-discount, a top-up wallet on an immutable ledger, and a stamp card — all stacking with coupons and campaigns. The iOS/Android app keeps customers engaged between visits.
Slice revenue by date, outlet, cashier, payment method, member tier or category. Gross margin per item, monthly SST by rate, stock variance — all exportable. Run many outlets with role-based access and an immutable audit log on every sensitive action.
POSERVA doesn't just record sales — it reads your live data and tells you what to do next. The same engine powers the Copilot, your reorder list and your forecasts.
Ask “which SKU has the thinnest margin?” and get an answer drawn from your real revenue, catalogue and stock.
Learns your weekly and seasonal rhythm to predict next week's volume, so you stock the right depth.
Turns the forecast into a purchase suggestion per supplier — fewer stock-outs, less dead stock on the shelf.
Flags SKUs whose margin slipped after a cost rise and recommends the price or supplier fix.
Surfaces the cross-sell most likely to land — “shoppers who bought this also took…”.
Catches an unusual void pattern, a shrinkage spike or a drawer that won't reconcile, and pings the manager.
AI capabilities are progressively rolling out across the platform. Try the Copilot live in the platform preview above.
// THE MODULE LIBRARY
From the first barcode scan to the franchise rollup — every module below ships in the same system, with one login and one bill.
Fast checkout by barcode scan or product tile.
Shopper-facing scan, bag and pay, no cashier.
Ring sales on a phone or tablet anywhere on the floor.
Cash, card, DuitNow QR, e-wallet, terminal, wallet.
80mm/A4, Official Receipt, LHDN MyInvois.
Per-outlet stock, weighted-average cost, variance.
Scan-to-cart with the right price and tax.
Supplier directory, purchase invoices, reorder.
Quantity on hand and movement across outlets.
Tiers, stamp cards, prepaid member wallet.
Scheduled promos with claim limits.
Member 360, history and segmentation.
Sync store and online into one ledger.
Login, X/Z reports, drawer variance per operator.
Void, refund and same-day reversal on the audit log.
Trends, best sellers, margin, exports.
Plain-language answers and demand prediction.
Margin, SST and revenue across the group.
Per-outlet isolation, group rollup, roles.
Role-based access, immutable audit trail.
Scanners, printers, drawers, terminals on the network.
Every device, always current, auto-backed up.
Live revenue and status per outlet.
Reach members in the mobile app.
// REAL SCENARIOS
Barcode scanning rings items at counter speed, product tiles catch the no-barcode stragglers, and a self-checkout kiosk soaks up the overflow. Shorter lines, fewer walk-outs.
→ Cart POS + self-checkoutSplit tender records each method on its own ledger line, and the Z-report reconciles cash, card, QR and wallet to the cent — variance flagged per cashier.
→ Split tender + Z-reportSupplier purchase invoices keep a weighted-average cost on every SKU. Reports show gross margin per item and per category, live — and flag anything selling below cost.
→ Smart inventory + BIStock variance compares expected (purchased minus sold) against the counted figure to surface shrinkage, and every price change and void is signed on the audit log.
→ Variance + audit trailOmnichannel sync keeps the catalogue and ledger in one place, so a sale online and a sale in store draw down the same stock and roll into one report.
→ Omnichannel + inventoryEvery paid invoice issues an Official Receipt and auto-submits to LHDN MyInvois with status tracked back. The SST report is ready before the deadline.
→ Compliance + e-invoice// EVERYTHING INCLUDED
Every capability ships with the platform. No tiered editions hiding the basics.
// WHERE IT PAYS OFF
POSERVA isn't features for show. Each one removes a queue, a mis-key, a shrinkage hole or a midnight reconciliation.
Scanning rings items at counter speed; tiles cover the no-barcode stragglers. Shorter lines at peak, fewer walk-outs.
Cash, card, QR and wallet each land on their own ledger line. At close the drawer reconciles to the cent — no chasing a RM 10 gap.
Supplier invoices keep every unit cost current, so margin reports are real, not a guess from last quarter's price list.
Expected-vs-counted variance surfaces the items that walk out, and every price change and void is signed with a name and time.
Pre-loaded wallets and stamp cards turn a one-off shopper into a regular, with the member app keeping your store on their phone.
Every paid invoice files itself to the tax authority. When the SST deadline lands, the report is already done.
// A DAY AT THE COUNTER
Cashier logs in, sets the opening float. The day starts clean and bound to their name.
Snap the supplier purchase invoice. Stock and weighted-average cost update before the first sale.
Barcode scanning flies, split-tender for cash-and-QR shoppers, every receipt auto-filed to MyInvois.
Customer returns an item. Reverse the card leg, return the rest, all logged with who and when.
Z-report by payment method, drawer reconciled to the cent, tomorrow's reorder list ready.
// BUILT FOR YOUR COUNTER
High-volume barcode scanning, weighted-average cost on fast-moving stock, split-tender for cash-and-QR shoppers.
SKU and variant lookup, member tiers for repeat buyers, clean A4 invoices for corporate clients.
Itemised receipts, SST handling, stock variance to catch shrinkage, an audit trail on every correction.
High-ticket card payments via terminal, refunds and reversals on record, margin reporting per SKU.
Large catalogues with barcode lookup, supplier purchase invoices, per-outlet stock for multiple branches.
Quick checkout, member wallets, LHDN-compliant receipts without a back-office headache.
Deep catalogues with fast SKU lookup, school-season campaigns on a schedule, clean A4 invoices for institutions.
Member tiers and stamp cards for repeat buyers, high-margin SKU tracking, gift-card style wallet top-ups.
All-day scanning, split cash-and-QR tenders, low-stock alerts on fast-movers, single-printer simplicity.
// THE ECOSYSTEM
Native integrations with the gateways, e-wallets and the tax authority — no middleware to maintain.
// COMPLIANCE · MALAYSIAN-FIRST
POSERVA was built around Malaysian tax and audit requirements from the first line of code.
LHDN
RECEIPT
TAX
AUDIT
POSERVA's AI and IoT integration was developed under the consultation of Ts. Dr. Leong Yee Rock (Alex), in accordance with industry best practices and ISO-aligned methodologies.
// SECURITY & RELIABILITY
A POS holds your takings, your members and your money. POSERVA is engineered to bank-grade practice — not sold to you as a “security tier”.
Every query is scoped to your organisation and outlets. One operator can never see another's revenue, members or stock.
Cashiers ring sales, managers void and refund, admins manage members. Permissions are enforced on the server, not just hidden in the UI.
Every void, refund, discount, price change and settings edit is logged with the user, IP address and timestamp.
All database access uses parameterised prepared statements — user input is never concatenated into SQL.
Every state-changing request carries a session token, so a malicious site can't act on a signed-in cashier's behalf.
Every gateway callback is HMAC-verified before an invoice flips to paid — no fake-paid attacks.
Deleting a member or invoice marks it, never erases it, so a mistake is one undo away with the audit trail intact.
The member app authenticates with bearer tokens that expire, so a lost phone doesn't mean a lost account.
No on-site server to fail. Data lives in a managed cloud database with automated backups, reachable from any browser.
// HARDWARE & SETUP
POSERVA runs in the browser, so there's no proprietary till to buy. Here's what a typical counter uses.
A tablet, laptop or cheap Windows PC at the till runs the full POS — iPad, Android or desktop.
For Official Receipts and customer bills. Any ESC/POS-compatible USB or network printer.
Any standard plug-and-play scanner. POSERVA reads the SKU and rings the item with the right price.
For tap/insert card payments at the counter. Or skip it and use the Fiuu hosted page for cards.
A standard printer-driven drawer pops on cash sales and no-sale events.
Optional second screen showing the running total and amount due to the shopper.
A stable connection at the till. POSERVA is cloud-hosted and syncs in real time.
Free iOS and Android app for your shoppers — wallet, stamps and purchase history.
// A TRANSACTION, END TO END
Scan the barcode or tap a tile. Price and tax flags load instantly.
Cash, card, DuitNow QR, e-wallet, terminal or wallet. Split if needed.
80mm thermal or A4 email. Sequential OR number issued.
Posts to LHDN; status returns within seconds.
// GLOSSARY
Malaysia's national e-invoicing system run by the Inland Revenue Board (LHDN). POSERVA submits each paid invoice automatically and tracks its acceptance status.
Sales and Service Tax, configurable at item, category, table-type, centre and organisation level, with 0%, 6% and 10% rates.
A sequential, BRN-stamped receipt with an SST breakdown, issued for every transaction.
A non-destructive mid-shift read of the day's totals by payment method, without resetting counters.
The end-of-day close that resets daily counters and reconciles POS totals against the counted drawer.
The running average cost of an item, recalculated each time a supplier purchase invoice is recorded.
Malaysia's national interoperable QR payment standard, accepted via the payment gateway.
Paying one invoice with more than one method — e.g. part card, part DuitNow QR, part member wallet.
Markup is profit measured against cost; margin is profit measured against the sell price. POSERVA reports both, per item and per category.
The running average cost of an item, recalculated each time a supplier purchase invoice is recorded — the basis for honest margin reporting.
Financial Process Exchange, Malaysia's online-banking payment rail, accepted through the Fiuu gateway.
A cloud-connected card terminal network used in Malaysia for tap, insert and swipe card payments, integrated into POSERVA checkout.
Stock-Keeping Unit — the unique code POSERVA uses to look an item up by barcode scan or manual entry.
The difference between the cash the POS expects in the drawer and the cash actually counted at shift close, flagged per cashier.
Opening the cash drawer without a transaction — for change-making — logged to the audit trail.
// PRICING
Every plan includes every feature. You pay for scale, not for unlocking the basics. How many outlets do you run?
// WHY SWITCH
| Capability | POSERVA | Traditional POS |
|---|---|---|
| Split-tender checkout | Built in | Limited |
| LHDN MyInvois e-invoice | Native | Middleware |
| Weighted-average cost | Built in | Manual / none |
| Cashier X / Z reports | Built in | Add-on |
| Member wallet + stamp card | Built in | Separate app |
| Multi-outlet rollup | Built in | Higher tier |
| Installation | None — cloud | On-premise server |
| Per-feature fees | None | Common |
// ONBOARDING
We import your catalogue and members, configure SST rules, set up your printers and scanner, and run a parallel test before go-live.
// FAQ
Retail and service businesses that ring up at a counter: convenience and grocery, mini markets, fashion, beauty, pharmacy, electronics, hardware, books and stationery, and service shops. A general POS, not a restaurant ordering system.
Yes. One invoice can take any combination of cash, card, member wallet, e-wallet, FPX, DuitNow QR and card terminal. Each tender is its own line, reconciled separately at shift close.
Through Fiuu: cards, DuitNow QR, FPX, GrabPay, TNG, Boost, Apple Pay, Google Pay. Through cloudECR: physical EMV terminal for Visa, Mastercard, UnionPay, plus DuitNow instant transfer. Cash is native.
After payment the invoice submits automatically to MyInvois. The portal status is tracked back to the dashboard. Retrieve, cancel and reissue from inside POSERVA without re-keying.
Yes. Every checkout issues an LHDN-format Official Receipt with sequential numbering per outlet, BRN and SST breakdown. SST is configurable at five levels.
Yes. Each cashier logs in. End-of-shift X and Z reports compare POS cash totals against the drawer and flag overage or shortage per operator.
Items track quantity on hand per outlet. Sales decrement stock automatically. Supplier purchase invoices update a weighted-average cost, driving accurate margin reporting.
Yes. An organisation can hold many outlets with role-based permissions. Each outlet has its own revenue, inventory and shifts; reports consolidate at the organisation level.
Yes. A standard USB barcode scanner works out of the box. Scanning looks the item up by SKU and adds it with the right price and tax. Product tiles handle items without a barcode.
Yes. Void cancels an invoice. A same-day Fiuu transaction reverses by ID. A refund reopens the invoice for re-tender. All three flow through the audit log.
Any modern browser device, an 80mm thermal printer, an optional USB scanner and cash drawer, and a cloudECR terminal or the Fiuu hosted page. No proprietary hardware.
Yes. The e-invoice integration is Malaysia-specific. Outside Malaysia POSERVA runs as a normal cloud POS; the LHDN-tied features stay present but unused.
Pricing scales by outlet count and is quoted after a short call. Every feature ships in the platform. Email hello@poserva.com.
POSERVA is cloud-hosted and needs an internet connection. A stable connection at the till is recommended; most outlets run it on Wi-Fi or 4G/5G.
Markup is profit measured against your cost; margin is profit measured against the sell price. A 100% markup on a RM 10 cost gives a RM 20 price — a 50% margin. POSERVA reports both per item and per category from the weighted-average cost.
Yes. Hold a customer's cart when they step away and restore it the same shift without re-scanning, and run several draft carts at once at a busy counter.
Yes. POSERVA is a browser-based web app, so it runs on iPad, Android tablets, laptops or a low-cost Windows PC. There is no proprietary till hardware to buy.
Stock variance compares expected quantity (purchased minus sold) against the counted figure. The gap surfaces the items that walk out, and every price change and void is on the audit log.
Yes. Time-windowed campaigns switch a discount on and off by date and time, so a Black Friday or back-to-school promo runs without anyone touching the till.
Yes. Members belong to your organisation, so their wallet balance, tier and stamps travel with them to any outlet in the group.
Yes. The AI Copilot answers plain-language questions about your live data, demand forecasting predicts next week's volume, smart reorder turns that into supplier purchase suggestions, margin intelligence flags SKUs selling below target, AI recommendations surface cross-sells, and anomaly alerts catch shrinkage spikes or a drawer that won't reconcile. Try the Copilot live in the platform preview.
Yes. The multi-branch monitor shows every outlet live — revenue, transactions and margin — rolled up to a group total, with per-outlet data isolation and role-based access so each manager sees only their store.
Everything in one platform: cart POS, self-checkout kiosk, mobile POS, payments and split tender, receipts and LHDN e-invoice, smart inventory, barcode and SKU, supplier and procurement, omnichannel and e-commerce sync, cashier and shifts, returns and refunds, analytics and BI, AI Copilot, ERP-lite finance, multi-outlet and franchise, CRM, loyalty and wallet, campaigns, security and audit. No paid add-on modules.
It depends on how you run the floor, so the payback estimator above gives an illustration, not a promise. It models three honest levers: tighter margin, faster checkout with fewer abandoned baskets, and loyalty repeat business. Email us for a projection on your numbers.
We are in early-access roll-out, so instead of borrowed or invented logos we run a reference programme. Join as an early-access partner and, with your permission, we publish your real results. The figures on this page are clearly labelled illustrations.
The real screen
Not a redrawn concept — a faithful recreation of the live cashier checkout, rebuilt from the real interface: the same resizable columns, the same green felt theme, the same cart table, breakdown and tender controls your counter staff ring sales on.
| Qty | Description | Subtotal | |
|---|---|---|---|
| 2 | Instant Noodles | 5.00 | × |
| 1 | Mineral Water 500ml | 1.20 | × |
| 1 | Shampoo 200ml | 12.90 | × |
| 1 | AA Battery 4pk | 9.90 | × |
| 1 | Potato Chips 70g | 4.90 | × |
| Sum of Subtotals | 33.90 | ||
| Sum of Subtotals | 33.90 |
| Total Tax Amount (SST 6%) | 1.92 |
| Rounding | 0.03 |
Recreated from the live cashier interface in its real "Classic Baize" theme — the green-pill category rail, SKU item tiles, the Qty / Description / Subtotal cart, the live SST and rounding breakdown, and the same payment grid and tender flow staff use at the counter.
Every checkout prints an LHDN-compliant Official Receipt on an 80mm thermal printer — sequential OR number, your business name and BRN, the SST breakdown, and the exact tender lines. The same invoice submits to MyInvois automatically, and the QR lets the customer verify it.
Proof & results
POSERVA is in its early-access roll-out. Instead of borrowing another retailer's logo, here is exactly where your story will sit — and the operational levers the platform is built to pull.
faster line at the till
Barcode scan plus one-tap split tender clears a queue without re-keying prices.
of SKUs with live margin
Weighted-average cost from supplier invoices shows real margin on every line you sell.
of receipts LHDN-ready
Every checkout issues an Official Receipt and submits to MyInvois automatically.
"Your store's results, in your own words."
"Your store's results, in your own words."
"Your store's results, in your own words."
Figures above are illustrative examples of what the platform is built to deliver, not measured averages. Become an early-access partner and we will publish your real numbers here — with your permission. Join the programme →
Payback estimator
Move the sliders to match your store. The estimate below is illustrative — your real result depends on how you run the floor.
Monthly revenue assumes 30 trading days. Illustrative recovery rates: margin tightening 1.5%, faster checkout & fewer abandoned baskets 2.0%, loyalty repeat uplift 1.0% of revenue.
Estimated monthly revenue
Tell us about your outlet — how many tills, which payment methods you accept today, current POS pain. We'll show you a working demo with your actual product list and tax setup.
A live POS with your items, tax rules, payment gateways and a sample LHDN MyInvois submission.